Agent to Agent communication between software will be the biggest unlock of AI. Right now most AI products are limited to what they know, what they index from other systems in a clunky way, or what existing APIs they interact with. The future will be systems that can talk to each other via their Agents. A Salesforce Agent will pull data from a Box Agent, a ServiceNow Agent will orchestrate a workflow between Agents from different SaaS products. And so on. We know that any given AI system can only know so much about any given topic. The proprietary data most for most tasks or workflows is often housed in many multiple apps that one AI Agent needs access to. Today, the de facto model of software integrations in AI is one primary AI Agent interacting with the APIs of another system. This is a great model, and we will see 1,000X growth of API usage like this in the future. But it also means the agentic logic is assumed to all roll into the first system. This runs into challenges when the second system can deliver a far wider range of processing the request than the first Agent can anticipate. This is where Agent to Agent communication comes in. One Agent will do a handshake with another Agent and ask that Agent to complete whatever tasks it’s looking for. That second Agent goes off and does some busy work in its system and then returns with a response to the first system. That first agent then synthesizes the answers and data as appropriate for the task it was trying to accomplish. Unsurprisingly, this is how work already happens today in an analog format. Now, as an industry, we have plenty to work out of course. Firstly, we need better understanding of what any given Agent is capable of and what kind of tasks you can send to it. Latency will also be a huge challenge, as one request from the primary AI Agent will fan out to other Agents, and you will wait on those other systems to process their agentic workflows (over time this just gets solved with cheaper and faster AI). And we also have to figure out seamless auth between Agents and other ways of communicating on behalf of the user. Solving this is going to lead to an incredible amount of growth of AI Agents in the future. We’re working on this right now at Box with many partners, and excited to keep sharing how it all comes evolves.